General FAQ

ORDERS

HOW LONG DOES PRODUCTION TAKE?

CAN I CANCEL MY ORDERS?

CAN I MAKE EDITS TO MY CUSTOM TEXT?

I DID NOT RECEIVE MY ORDERS

SHIPPING

HOW LONG DOES SHIPPING TAKE?

HOW DO I TRACK MY PACKAGE?

I MADE A MISTAKE IN MY SHIPPING ADDRESS

MY PACKAGE WAS MARKED AS DELIVERED, BUT I HAVE NOT RECEIVED IT

JEWELRY & ACCESSORIES

WILL MY CUSTOM JEWELRY TARNISH?

WHAT IS MY CUSTOM JEWELRY MADE OF?

CAN I SHOWER OR SWIM WITH IT?

RETURNS

HOW DO I REQUEST A RETURN?